Insurance claims and forensic documentation with digital twins

The two things a claim or an investigation needs are time-stamped evidence and measurements that a third party can verify. A digital twin provides both from a single visit, before clean-up changes the scene.

Pre-loss documentation

Owners increasingly capture buildings while nothing is wrong. A Matterport tour of a warehouse, hotel or clinic records finishes, equipment and contents with dimensions. When a loss occurs the adjuster compares before and after in the same viewer instead of relying on memory and receipts.

Post-incident capture

After water damage, fire or a break-in, a Spatialist can be on site within hours. The tour captures the scene as found; tags note moisture readings, photographs and inspector comments in place. Because the model is measurable, remediation quotes can be checked against actual areas.

Forensic and legal use

Investigators and counsel use the same model to establish sightlines, distances and sequence. For contested cases a survey-grade scan adds millimetre accuracy and a registration report that documents how the data was produced.

What to ask for

• Capture within 24 hours of the incident.
• Tags for readings and photos, exported as a report.
• A MatterPak or point cloud if measurements may be challenged.

VirtualSpace's Forensic solution bundles these into one order, with chain-of-custody notes on who captured and processed the data.